Agency Terms

ACIRA AI AGENCY TERMS

Last updated: July 6, 2026

These Acira AI Agency Terms (the "Agency Terms") govern your participation in and use of the Acira AI Agency Program (the "Agency Program"), through which you may create, manage, and operate websites on the platform on behalf of your own clients, apply your own branding to the platform, and use our command-line and programmatic interfaces.

These Agency Terms are "Service-Specific Terms" as described in our Terms and Conditions (the "Legal Terms") and are incorporated into the Legal Terms by reference. Capitalized terms not defined here have the meanings given to them in the Legal Terms. Except as expressly stated in these Agency Terms, the Legal Terms, the Acceptable Use Policy, the Privacy Policy, and the Data Processing Addendum continue to apply in full to your use of the Services. In the event of a conflict between these Agency Terms and the general Legal Terms with respect to the Agency Program, these Agency Terms control.

By enrolling in the Agency Program or using any Agency Program feature, you agree to these Agency Terms. If you do not agree, you must not use the Agency Program.

These Agency Terms may be translated into other languages for your convenience. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.

DEFINITIONS
THE AGENCY PROGRAM
ELIGIBILITY AND BUSINESS USE
AGENCY ACCOUNT AND STAFF
END CLIENTS AND MANAGED WEBSITES
YOUR RESPONSIBILITY FOR END CLIENTS
WHITE-LABEL AND BRANDING
COMMAND-LINE AND PROGRAMMATIC ACCESS
AGENCY BILLING
DATA PROTECTION
SUSPENSION, TERMINATION, AND WEBSITE DISPOSITION
INDEMNIFICATION
DISCLAIMERS AND LIABILITY
CHANGES TO THESE AGENCY TERMS
CONTACT US

1. DEFINITIONS

"Agency," "you," or "your" means the business entity that enrolls in the Agency Program and, where the context requires, its Agency Staff.

"Agency Account" means the account and organization record through which you administer the Agency Program, including your portfolio of Managed Websites, your Agency Staff, your Agency Branding, and your central subscription.

"Agency Branding" means the name, logo(s), favicon, primary color, and custom hostname you configure to present the platform under your own brand.

"Agency Staff" means the individuals you invite to your Agency Account with organization-level roles (such as member or admin) to build, manage, and operate Managed Websites on your behalf.

"End Client" means a business or individual on whose behalf you create, manage, or operate a Managed Website, and any person to whom you grant access to a Managed Website.

"Managed Website" means a website created or operated through your Agency Account on behalf of an End Client, or otherwise associated with your Agency Account.

"CLI" means the Acira command-line interface and any related programmatic interfaces (APIs) we make available for pulling, editing, and publishing website content.

2. THE AGENCY PROGRAM

The Agency Program lets you use the Services to build and operate a portfolio of websites for your End Clients under a single Agency Account, apply your own branding to the platform (subject to Section 7), invite Agency Staff, and use the CLI to edit and publish websites using your own tools.

Notwithstanding the resale and white-label restrictions in the "Intellectual Property Rights" and "Miscellaneous" sections of the Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to use the Services on behalf of your End Clients as expressly described in these Agency Terms. This license does not permit you to offer the Services (or any substantially similar service built using the Services) to third parties as a standalone, competing website building, hosting, or AI-powered website creation platform, to provide access to the Services other than in connection with websites you build and operate for your End Clients, or to sublicense, resell, or make available the platform's underlying tools or infrastructure except as part of the website services you deliver to your End Clients.

The Agency Program may be offered as a beta or evolving feature. We may add, modify, or remove Agency Program capabilities in accordance with Section 14 and the Legal Terms.

3. ELIGIBILITY AND BUSINESS USE

The Agency Program is offered exclusively to businesses acting in a commercial or professional capacity, for their trade, business, or profession. It is not a consumer offering. By enrolling, you represent and warrant that you are enrolling on behalf of a business and not as a consumer.

Because your participation in the Agency Program is a business-to-business arrangement, consumer-specific protections that we extend to consumers under the Legal Terms and the Refund & Cancellation Policy — including statutory withdrawal or "cooling-off" rights — generally do not apply to your Agency Account or your central subscription. Nothing in these Agency Terms limits any non-waivable rights that apply to you under mandatory law.

4. AGENCY ACCOUNT AND STAFF

Agency Staff. You may invite Agency Staff to your Agency Account and assign them organization-level roles. Agency Staff roles operate across your entire portfolio and are distinct from the per-website Team Member roles described in the Legal Terms. Agency Staff with administrative access have owner-equivalent access to the Managed Websites in your portfolio, including the ability to access, modify, publish, and delete website content and the data collected by those websites.

Your responsibility for Agency Staff. You are responsible for all actions taken by your Agency Staff, for managing and promptly revoking their access, and for ensuring that their use of the Services complies with these Agency Terms, the Legal Terms, and the Acceptable Use Policy. You are responsible for ensuring that each member of your Agency Staff is authorized to access the End Client data they can reach through their role.

Invitations. Staff invitations are issued to the email address you provide and may expire if not accepted. You are responsible for the accuracy of invitation details and for inviting only individuals you intend to authorize.

5. END CLIENTS AND MANAGED WEBSITES

You may create and operate Managed Websites on behalf of your End Clients. As between you and us, you are the account holder and the party responsible for each Managed Website in your portfolio and for the conduct of any End Client to whom you grant access.

We contract with you, not with your End Clients, in respect of the Agency Program. We are not a party to, and have no responsibility for, the agreement between you and your End Client, including any service levels, deliverables, pricing, support, or refunds you offer your End Clients. You are solely responsible for your relationship with your End Clients.

An End Client or other individual to whom you grant access to a Managed Website is a user of the Services and is bound by the Legal Terms and the Acceptable Use Policy when using the Services. This does not relieve you of your responsibilities under these Agency Terms, including your responsibility for the Managed Websites in your portfolio and for the conduct of persons you grant access.

6. YOUR RESPONSIBILITY FOR END CLIENTS

You are responsible for ensuring that each Managed Website, and all content, features, communications, and data processing on it, complies with the Legal Terms, the Acceptable Use Policy, our content policies, and all applicable laws — to the same extent as if you were the direct operator of that website.

Flow-down. Before creating or operating a Managed Website for an End Client, you must enter into a written agreement with that End Client that binds the End Client to terms at least as protective of us as the Legal Terms and the Acceptable Use Policy (including the content policies, the artificial-intelligence terms, the intellectual-property terms, and the prohibited activities), and that permits you to fulfill your obligations under these Agency Terms (including our right to suspend, remove content from, or take offline a Managed Website in accordance with the Legal Terms). You remain responsible to us for your End Clients' acts and omissions.

No misrepresentation. You must not represent to your End Clients or any third party that we provide any warranty, service level, or commitment beyond those we actually provide, or that your End Client has a direct contractual relationship with us in respect of the Agency Program where none exists.

7. WHITE-LABEL AND BRANDING

Limited branding license. Subject to your compliance with these Agency Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to present the Services to your Agency Staff and End Clients under your Agency Branding, including serving the platform application on a custom hostname you control, solely in connection with the Agency Program. You grant us a non-exclusive, royalty-free license to host, display, and reproduce your Agency Branding solely to provide the white-label experience you have configured.

Partial white-label; required attribution. The Agency Program provides a partial white-label experience. You must not remove, obscure, alter, or circumvent the "Powered by Acira AI" attribution, the links to our legal terms, privacy policy, and other legal notices, or any other attribution or notice that the platform presents as part of the white-label experience. Certain communications sent to your End Clients (such as login and transactional emails) may display your Agency Branding while continuing to be sent by us and to include our required legal notices and sender identity.

Your hostname and marks. You are responsible for your custom hostname and its DNS configuration, and for obtaining all rights necessary to use your Agency Branding. You represent and warrant that your Agency Branding and hostname do not infringe the rights of any third party and are not confusingly similar to our Marks. Your custom hostname must not be our platform domain or any subdomain of it. We may reject or require you to change any Agency Branding or hostname that infringes rights, violates the Legal Terms or the Acceptable Use Policy, or creates a security or reputational risk.

Our rights. Except for the limited license expressly granted above, no right or license to our Marks is granted to you, and all goodwill arising from your use of the platform inures to us. We may identify you as a customer using the Agency Program in accordance with the Legal Terms.

8. COMMAND-LINE AND PROGRAMMATIC ACCESS

We may provide the CLI to let you pull website content to your local environment, edit it using your own tools, and publish it back. Your use of the CLI and any programmatic interface is authorized use of the Services and is not a prohibited "automated" or "scraping" use, provided you use it in accordance with its documentation, applicable rate limits, the Legal Terms, and the Acceptable Use Policy.

Authentication and scope. Programmatic access is authenticated and scoped to the websites you are authorized to manage. You are responsible for safeguarding your credentials and API tokens and for all activity conducted through them.

Published code. If you publish compiled, bundled, or otherwise externally authored application code (such as a single-page application built with your own toolchain), you are solely responsible for that code, including the licensing and compliance of all third-party and open-source components it includes, its security, and its behavior. We may re-validate, restrict, throttle, or reject published code as described in the Legal Terms and the Acceptable Use Policy.

Local handling of exported data. When you use the CLI or a programmatic interface to retrieve or export website content or data — including data collected from website visitors — to your local environment or a third-party tool, you are responsible for the security and lawful handling of that data once it leaves our infrastructure. Our technical and organizational measures, including any jurisdictional data-residency measures, apply only while data is within our infrastructure and do not extend to data you export. See the Data Processing Addendum for how this interacts with international data transfers.

9. AGENCY BILLING

Central, wholesale billing. Managed Websites in your portfolio are billed centrally through a single Agency Account subscription, on a wholesale, per-website basis, rather than through individual end-user plan subscriptions. Your Agency Account subscription consists of a recurring base charge (equal to one wholesale website unit), billed from enrollment, plus a wholesale charge for each billable Managed Website in your portfolio. Billing is handled by our Merchant of Record as described in the Legal Terms; the Merchant of Record bills you, the Agency, and not your End Clients.

When a website becomes billable. A Managed Website becomes billable a fixed period after it first goes live — currently thirty (30) days — as shown in the platform. When a Managed Website becomes billable, the billable-website quantity on your subscription is increased, with proration for the remainder of the current billing cycle; when a billable Managed Website is deleted, the quantity is reduced for future billing periods (amounts already charged are not credited). Your current wholesale price, billable-website count, and next billing date are shown in your Agency Account.

Price changes. We will notify you of changes to the wholesale per-website price in accordance with the fee-change provisions of the Legal Terms, at least one billing cycle before the new price takes effect.

Your billing of End Clients. You set your own prices to your End Clients and are solely responsible for invoicing, collecting payment from, calculating and remitting any taxes on your resale to, and issuing any refunds or credits to your End Clients. We do not bill or refund your End Clients, and any refund arrangement between you and your End Client is solely your responsibility.

Non-payment. If your Agency Account subscription is not paid when due, we may apply dunning, suspend, or restrict your Agency Account and Managed Websites as described in the Legal Terms and Section 11.

10. DATA PROTECTION

Where a Managed Website collects or processes personal data of individuals in the European Economic Area, the United Kingdom, or Switzerland, or where otherwise required by applicable data protection law, our Data Processing Addendum (the "DPA") applies. For Managed Websites, the roles of the parties are as described in the DPA's section on agency-managed websites:

The End Client (or, where you operate a Managed Website for your own purposes, you) is the controller of visitor personal data collected through the Managed Website.
Where you act as a processor for your End Client, we act as a sub-processor engaged by you. Where you are the controller, we act as your processor.
You are responsible for entering into a data processing agreement with each End Client that is consistent with the DPA, for having authority to instruct us on the End Client's behalf, and for supervising and restricting your Agency Staff's access to visitor personal data in accordance with applicable data protection law.

You acknowledge that your Agency Staff can access personal data collected through the Managed Websites in your portfolio (including form submissions, chatbot conversations, session data, and user-table records), and you are responsible for ensuring such access is lawful and appropriately limited.

11. SUSPENSION, TERMINATION, AND WEBSITE DISPOSITION

We may suspend or terminate your Agency Account, or individual Managed Websites, in accordance with the "Term and Termination" section of the Legal Terms and the enforcement provisions of the Acceptable Use Policy, including for non-payment, violations of our content policies, or abuse.

Effect on Managed Websites. If your Agency Account is suspended or terminated, or your central subscription lapses, the Managed Websites in your portfolio may be suspended, taken offline, or scheduled for deletion in accordance with the Legal Terms. Any deletion follows the deletion scheduling and grace-period provisions of the Legal Terms. You are responsible for notifying your End Clients of, and managing the consequences of, any such suspension, termination, or lapse, including making any arrangements to migrate or preserve your End Clients' websites and data before deletion occurs. We are not responsible to your End Clients for the unavailability or deletion of a Managed Website resulting from your acts or omissions.

Portfolio-level enforcement. Because Managed Websites in your portfolio share operational resources (including email-sending reputation), enforcement actions — such as pausing outbound email — may be applied at the portfolio level across your Managed Websites, as described in the Acceptable Use Policy.

Your obligations on termination. On termination of your participation in the Agency Program, you must cease presenting the Services under your Agency Branding and cease all use of the CLI and programmatic interfaces except as needed to export your data during the deletion grace period described in the Legal Terms (currently seven (7) days) before deletion becomes permanent.

12. INDEMNIFICATION

In addition to the indemnification obligations in the Legal Terms, you agree to defend, indemnify, and hold us harmless (as described in the "Indemnification" section of the Legal Terms) from and against any loss, damage, liability, claim, demand, regulatory fine, penalty, or government enforcement action, including reasonable attorneys' fees, arising out of or related to: (a) any Managed Website in your portfolio and its content, features, communications, and data processing; (b) the acts or omissions of your Agency Staff or your End Clients; (c) your agreements or dealings with your End Clients, including any billing, refund, service-level, or data-protection dispute between you and an End Client; (d) your Agency Branding or custom hostname, including any infringement or misrepresentation claim; and (e) code or bundles you publish through the CLI or programmatic interfaces.

13. DISCLAIMERS AND LIABILITY

The Agency Program and all Agency Program features (including the CLI, programmatic interfaces, and white-label functionality) are provided "as is" and "as available," and the disclaimers and limitations of liability set out in the Legal Terms apply with full force to the Agency Program. Our aggregate liability arising out of or relating to the Agency Program is subject to the limitation of liability in the Legal Terms.

14. CHANGES TO THESE AGENCY TERMS

We may update these Agency Terms from time to time in accordance with the change mechanisms in the Legal Terms. The updated version will be indicated by an updated "Last updated" date. Your continued participation in the Agency Program after changes take effect constitutes your acceptance of the updated Agency Terms.

15. CONTACT US

If you have questions about these Agency Terms, please contact us at:

Acira AI LLC
11500 S Eastern Ave, Suite 150
Henderson, NV 89052
United States

Phone: 888-389-1189
Email: legal@acira.ai

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