EU DIGITAL SERVICES ACT

Last updated: July 6, 2026

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This page provides information required under Regulation (EU) 2022/2065 (the Digital Services Act, or "DSA") and Regulation (EU) 2021/784 (the Terrorist Content Online Regulation, or "TCO Regulation").

For full details on our obligations and practices under these regulations, please refer to Section 18 of our Terms and Conditions.

This page may be translated into other languages for your convenience. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.

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Service Provider

Acira AI LLC
11500 S Eastern Ave, Suite 150
Henderson, NV 89052
United States

Phone: 888-389-1189
Email: legal@acira.ai

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Point of Contact

Our single point of contact for EU Member State authorities, the European Commission, the European Board for Digital Services, and recipients of the service for matters related to the DSA is:

Email: legal@acira.ai

This point of contact is available in English. Communications may also be submitted in any official language of the EU Member States; however, responses will be provided in English.

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Legal Representative in the European Union (DSA)

Acira AI has designated Prighter DSA as its legal representative according to Art 13 Digital Service Act (DSA). Prighter DSA serves as the addressee for competent authorities in the Member States and in the European Union on all matters related to the DSA. To contact Prighter DSA, please visit the digital governance portal with all information on the contact details.

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Legal Representative in the European Union (TCO Regulation)

Article 17 of Regulation (EU) 2021/784 (the Terrorist Content Online Regulation) requires hosting service providers without a main establishment in the EU to designate a legal representative for the purpose of receiving removal orders and other communications from competent authorities.

We have designated Prighter as our legal representative under the TCO Regulation. Removal orders and other communications from competent authorities under the TCO Regulation should be submitted to Prighter via the digital governance portal. Inquiries related to the TCO Regulation may also be directed to legal@acira.ai.

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Reporting Illegal Content

If you believe that content hosted on a website created through our Services is illegal under EU law, you may submit a report to us at legal@acira.ai.

Your report should include:

1. A sufficiently substantiated explanation of the reasons why you consider the content to be illegal;
2. A clear indication of the exact electronic location of the content (such as the URL);
3. Your name and email address (except where the report concerns content involving one of the offences referred to in Articles 3 to 7 of Directive 2011/93/EU);
4. A statement confirming that you believe in good faith that the information and allegations contained in the report are accurate and complete.

Where you have provided your contact details, we will confirm receipt of your report without undue delay. We will review reports promptly and take appropriate action in accordance with the DSA, which may include removing or disabling access to the content, and will notify you of our decision on the content identified in your report, including information on available redress. We will also notify the relevant website operator of any action taken and provide a clear statement of reasons for our decision.

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Statements of Reasons

When we restrict or remove content hosted on our Services based on a determination that it is illegal or violates our Terms and Conditions, we provide the affected user with a clear and specific statement of reasons, including:

• The facts and circumstances relied on in making the decision;
• Where applicable, information on the use of automated means in making the decision;
• The legal ground or contractual basis for the decision; and
• Information on the redress possibilities available to the affected user.

Where a website is managed by an agency on behalf of a client through our Agency Program, we direct our statement of reasons to the account responsible for the affected website; the agency is responsible for informing its client as appropriate.

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Terrorist Content

In accordance with Regulation (EU) 2021/784, we will remove or disable access to terrorist content within the timeframes required by the regulation upon receiving a removal order from a competent authority of an EU Member State.

Removal orders from EU Member State authorities should be sent to our legal representative, Prighter, via the digital governance portal.

We will notify the affected website operator of any action taken, unless the competent authority requests that notification be delayed for public security reasons.

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Transparency

As a micro enterprise (as defined in Commission Recommendation 2003/361/EC), we are currently exempt from certain transparency reporting obligations under Article 15 of the DSA. Should our classification change, we will publish transparency reports detailing our content moderation activities as required.

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Internal Complaint-Handling

As a hosting service provider qualifying as a micro enterprise, we are not required to operate the formal internal complaint-handling system described in Article 20 of the DSA (which applies to providers of online platforms). We nonetheless voluntarily accept complaints about our content moderation decisions. Recipients of our service who are affected by a content moderation decision may submit a complaint to us at legal@acira.ai within six (6) months of receiving the decision. Complaints will be processed in a timely, non-discriminatory, diligent, and non-arbitrary manner. Where a complaint contains sufficient grounds to consider that the decision not to act on the report is unfounded, or that the content to which the complaint relates is not illegal and not incompatible with our terms, we will reverse our decision without undue delay.

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Out-of-Court Dispute Settlement

Article 21 of the DSA (out-of-court dispute settlement) applies to providers of online platforms and does not currently apply to us as a hosting service provider qualifying as a micro enterprise. Should our classification change and Article 21 become applicable to us, recipients of our service will be able to select a certified out-of-court dispute settlement body to resolve disputes relating to content moderation decisions. In the meantime, you may use the voluntary complaint process described above, and nothing on this page limits your right to bring proceedings before a competent court.

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Contact

For all matters related to the Digital Services Act or the Terrorist Content Online Regulation, please contact us at:

Acira AI LLC
Attn: Legal — DSA / TCO
11500 S Eastern Ave, Suite 150
Henderson, NV 89052
United States

Phone: 888-389-1189
Email: legal@acira.ai